We connect the dots between brands and consumer,
by Kaizen Direct to Consumer (D2C) Solutions

What is D2C?

Direct-to-consumer eCommerce is the future of retailing. With new last-mile delivery options and cloud platforms, the producer can approach the consumer to maximize throughput

OUR SOLUTIONS

Grow your business

  • Orchestrate end to end delivery flawlessly

  • Collect consumer data, create audiences

  • Enable new sales channels

  • Design marketing campaigns

  • Build customer loyalty programs

84% OF FMCG COMPANIES INCREASED D2C SALES OVER THE PAST 18 TO 36 MONTHS

88% OF THEM EXPECT D2C SALES TO INCREASE FURTHER BY 2020

PA Consulting D2C Opportunity Research, 2018

2/3 OF CONSUMERS EXPECT DIRECT BRAND CONNECTIVITY

67% OF CONSUMERS HAVE USED A COMPANY'S SOCIAL MEDIA SITE FOR SERVICING

The IAB Direct Brand Economy report

Benefits of Kaizen D2C solutions

These are the advantages of growing your business using D2C commerce

Consumer

Feel connected

More power, voice and access to information than ever before

Get surprised

Customized gifts and rewards with tailored experiences

Gratification

Simplest and best customer experience with instant service

Business

Optimize

Broader and richer data for marketing campaigns and service customization

Deliver

Better and faster product delivery to increase customer satisfaction

Increase loyalty

With competitive prices in the market, the success of customer retention is in the experience

Engage with your customers and reach more by new generation D2C solutions

D2C enables you to connect with customers without intermediaries, our solutions put you in control of their satisfaction

How it works

12

Tailored projects for D2C retailers

During our 3 years of existence, we already did some great partnerships with national and international brands

$25M

Total savings for our customers

After deploying our D2C solutions, our business partners reported great savings in marketing and logistics expenses

D2C Solutions

Visit the dedicated section for D2C solutions and services

View all solutions

PERA – D2C sales platform

Choose your D2C order channels and delivery partners and orchestrate with PERA

  • Compatible with with new generation digital channels: Google Assistant, Facebook Messenger, Whatsapp Bots and QR&NFC KaizenTags

  • Enables your business to transition to D2C: reduce distribution costs and increase customer engagement

NAR – Smart Offers Cloud

D2C retargeting tool to maximize the ROI of your marketing campaigns

  • Enables data powered decisions and helps to to desing segmented campaigns by using PERA data sources, including orders and consumer actions

  • Putting the data core, interact with customers via D2C and digital communication channels

MARI – Loyalty Cloud

Design customer retention stategies with promotions and loyalty campaigns

  • Points, coins, coupons, instant win&collect and special offers designed for customer retention,

  • Based on behavioural analysis, integrated with passKit and other standard frameworks

How it works?

Our business model is simple:

Listen to our customers, find out their needs and build what fits best.

1 . Contact us

Our experts will assess and reccommend the optimal deployment channels for your retail business

2 . Customize

We will create customized experiences via standard frameworks so you can reach your customers easily and effectively. Chatbots, iOS & Android apps, PWAs,…

3 . Test

We will thoroughly test your experience in any use case scenario to make sure your clients will enjoy it and use it intuitively

4 . Deploy

Start promoting your new D2C experiences via social media platforms with our retargeting cloud, and in your existing products with QR and/or NFC tags

5 . Train your model

With integrated Machine Learning, the usage data analyis will improve the performance of your promotions so you can save money while gaining market share

SOME OF OUR GREAT PARTNERS

Solving the challenging problems of the retail industry

Our experts will assess your D2C potential and recommend the most advanced deployment channels to approach your customers seamlessly and with no disruption in their existing ecosystem

Contact us
The Experts

Latest News

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Latest News

Check our blog